Software Functional Analyst at Médecins Sans Frontières in Nairobi

Software Functional Analyst

Médecins Sans Frontières Belgium-KSU is looking to fill the position of Software Functional Analyst. The successful candidate will be under the direct supervision of the General Manager.

Tasks & Responsibilities:

He/ She will perform the following main tasks, among others:- Link to Kenya Supply Unit Catalog:

  • Collection of data from users and analyze to develop a specification file to submit for validation
  • Evaluate the different options available in the market (cost, design, implication…) and submit report to the line manager
  • Ensure the link between the solution chosen and KSU to create/maintain the catalog
  • Ensure the support to the users for a correct use of the KSU Catalog
  • Ensure the documentation related (Instruction, SOP(standard Operating Procedures is up-to-date and available at any time 
  • Provide first line answer in case of bugs-improvements Link to the ERP (Nodhos-supply software) 
  • Ensure the interface between KSU team and MSF Supply support – by collecting the challenges and sharing them in proper terms with the IT support
  • Adapt/Configure the ERP (Enterprise Resource Planning) based on the user needs.
  • Troubleshoot when need arises to ensure an efficient use of the ERP(Enterprise Resource Planning)
  • Work on development of interface user (Extranet) to answer the KSU clients’ needs
  • Support the supply users of KSU by understanding their challenges and proposing automatic solutions/tools – that will facilitate their daily activities and collection of KPI(Key Performance Indicators)
  • Support KSU by being the link with other technical persons for any matter related to IT
  • Support any other new information system installed in KSU

Qualifications & Requirements:

  • Education: Minimum Higher diploma in IT Experience: At least 2-3 proven years of professional experience in IT / ERP (Enterprise Resource Planning) experience mandatory.
  • Previous experience with MSF or other NGOs, and working experience in developing countries is desirable.
  • Knowledge: Experience in coding SQL,PHP, PLSQL(oracle) - mandatory, Expertise in operating systems (XP-Pro, W7) and desktop applications (MS Office 2003/2007/2010)
  • Good knowledge of computer parts and maintenance, networks and their protocols, main email systems (Outlook, Mozilla Thunderbird, Lotus)
  • IT Security Tools (Anti-virus, Firewall, Anti-spyware, backups, good understanding of telecommunication systems and educational tools.

Skills/ Competences:

Punctual, culturally sensitive, patience, proactive, reliable& flexible to work long hours when required, organized and attentive to details. Strengths required: Good team and humanitarian spirit, Good communication skills. Language: Proficiency in written, oral English & Swahili.

How to apply

Candidates meeting the above qualifications are requested to ONLY submit a motivation letter and an updated Curriculum Vitae mentioning on the envelop/ email subject line, “Software Functional Analyst”, to:

The HR Manager Médecins Sans Frontières Belgium-KSU

P.O. Box 38897-00623, Nairobi


  • Médecins Sans Frontières
  • Full time
  • Email

Médecins Sans Frontières

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides emergency medical assistance to populations in danger in more than 70 countries. MSF provides independent, impartial assistance to those most in need. MSF reserves the right to speak out to bring attenti...